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About Us

We have been successfully consulting the Guest Experience Industry in the Inland Northwest for 10 years, specializing in the independent and small chain business sector. The Navigator Consulting team has nearly 50 years of combined experience in service, operations, processes, training methods and profitability. We know the secrets to success, and it’s our mission—and passion—to help you discover your best path toward your own.

1,500 Consultations
800 Clients
500 Staff Trainings
146 Seminars

Our Team